global_reseller

in_order_for_your_order_to_be_processed_it_must_include_your_name_postal_address_phone_number_email_address_and_any_other_ordering_information_specified_on_this_website_we_regret_that_we_are_unable_to_deliver_to_a_po_box

all_prices_are_quoted_in_singapore_dollars_only_credit_card_is_accepted_at_jyx_shop_website_ids_does_not_accept_deposits_for_the_purpose_of_securing_a_deal_nor_does_it_allow_purchases_to_be_paid_by_instalment

payment_must_be_effected_by_credit_card_using_the_payment_facility_on_this_website_or_via_funds_transfer_between_singapore_banks

an_order_confirmation_of_your_purchase_will_be_sent_to_your_email_once_payment_has_been_received_and_cleared

for_international_orders_you_will_receive_an_order_tracking_number_once_your_order_has_been_dispatched

if_you_did_not_receive_an_order_confirmation_email_within_four_4_working_days_please_check_that_the_email_is_not_in_your_junk_folder_please_contact enquiries@jyx.shop.

your_payment_will_be_processed_in_singapore_dollars_other_currency_displayed_on_this_website_is_for_indicative_purposes_only_we_are_not_responsible_for_any_loss_due_to_changes_in_exchange_rate_or_any_other_charges_which_your_bank_may_levy_to_process_your_payment

we_try_our_best_to_process_and_pack_your_orders_within_1_3_working_days_from_receiving_your_order_and_payment_after_that_we_entrust_our_courier_service_to_deliver_these_to_your_specified_address

we_regret_to_inform_you_that_once_an_order_has_been_submitted_you_are_unable_to_cancel_your_order

if_you_ve_entered_an_incorrect_shipping_address_after_confirming_your_order_please_drop_us_an_email_at enquiries@jyx.shop as_soon_as_you_can_we_may_only_be_able_to_effect_the_change_if_item_has_not_been_shipped_out

in_the_event_that_product_s_may_be_listed_at_an_incorrect_price_with_incorrect_information_are_unavailable_due_to_a_typographical_error_or_oversight_we_reserve_the_right_to_cancel_the_transaction_notwithstanding_that_your_order_has_been_confirmed_and_your_credit_card_has_been_charged_we_reserve_this_right_up_until_the_time_of_delivery_of_products

if_a_cancellation_of_this_nature_occurs_after_your_credit_card_has_been_charged_for_the_purchase_we_will_issue_a_credit_to_your_credit_card_account_for_the_amount_in_question

we_do_not_accept_returns_or_exchanges_unless_the_product_you_received_is_defective_or_incorrect_in_which_case_we_re_sorry_for_this_please_contact_us_within_30_days_of_purchase_at enquiries@jyx.shop with_the_following_information_on_the_ordered_item_s

your_order_reference_number

a_picture_of_the_damaged_packaging_as_well_as_the_product_if_the_item_arrived_damaged

a_written_description_of_the_defect

specify_if_you_would_prefer_an_exchange_or_a_refund

please_do_not_discard_defective_items_as_we_will_need_to_collect_it_back_however_we_regret_that_we_are_unable_to_refund_your_original_shipping_charges_unless_the_return_was_a_result_of_our_error

refunds_are_only_processed_after_we_receive_the_relevant_ids_product_in_its_original_unopened_packaging_and_in_resalable_condition_please_note_you_will_be_responsible_for_the_return_delivery_charges_and_a_restocking_fee_of_25_of_the_purchase_price_of_the_products_returned_we_reserve_the_right_to_reject_any_returns_not_in_the_above_stated_condition

for_any_exchange_or_refund_products_must_have_been_purchased_directly_from_jyx_shop_website_we_cannot_process_requests_for_exchanges_or_replacements_for_products_purchased_from_ids_retail_outlets

approved_refunds_less_the_re_stocking_fee_will_be_made_to_your_original_mode_of_payment_within_two_to_four_weeks_after_we_have_received_your_item_s_please_note_that_the_processing_time_may_vary_for_different_issuing_you_will_receive_a_notification_email_when_your_refund_has_been_processed

the_local_goods_services_tax_gst_of_8_is_automatically_applied_to_your_order_in_accordance_with_singapore_tax_regulations

for_international_orders_please_note_that_deliveries_outside_of_singapore_may_be_subject_to_customs_inspection_and_duties_and_taxes_may_be_levied_by_the_relevant_authorities_in_your_country_in_accordance_with_local_legislations_and_are_payable_by_you_we_are_unable_to_offer_any_assistance_or_advice_should_this_occur_please_check_with_your_local_authorities_for_any_enquiries_regarding_such_duties_and_taxes_before_placing_an_order

in_the_event_that_taxes_and_or_duties_are_incurred_and_you_refuse_to_accept_delivery_of_the_shipment_you_will_have_to_bear_the_charges_for_all_return_charges_including_any_return_taxes_and_or_duties_incurred

how_to_get_free_shipping

singapore_spend_80_and_above

sea_countries_spend_140_and_above

asian_countries_spend_180_and_above

australia_spend_150_and_above

others_spend_220_and_above